Usually do not enjoy this casino
Don’t enjoy which gambling establishment. 10 for every twist. ($5) and you can had $0.42?? I go and request another added bonus plus they state regrettably we can’t issue another type of extra. Least expensive casino actually.
Thanks for speaking out as well as for discussing the opinions. We really apologize to your disappointment caused by your own recent incentive experience as well as the outrage it’s got written.
From the Punctual Slots, i worthy of all our dedicated people and you may endeavor to render reasonable and you may fulfilling promotions. Please be aware that most incentives are subject to our Terminology and Criteria, which classification qualifications, really worth, and volume restrictions. Even as we understand it is going to be unsatisfactory whenever expectations aren’t satisfied, our team consistently critiques feedback particularly yours to make sure our very own incentive also offers are engaging and fair for everyone.
To help you after that, we please query which you get in touch with the devoted service class from the – this will help us remark your account particularly and see if we offer a far more fulfilling quality.
Account repeatedly frozen and withdrawals perhaps not paid off
You will find knowledgeable regular difficulties with FastSlots: � On the , I expected a detachment of �175. My membership try instantly suspended and you can reopened many hours after, without reason. � Into the , I expected �305. My personal account are once more blocked, and the detachment has not been credited.
I have kept the evidence (screenshots, purchase history, talk logs, emails) and get contacted my bank to own a chargeback. I have together with told the latest Hellenic Playing Payment and you can Cyber Offense Section.
Which demonstrably suggests a period off account blocking and you lucky vegas can withholding loans, and i also never recommend FastSlots. I highly advise alerting just before placing anything.After FastSlots requested full KYC verification (ID, selfie, and you can bank declaration), I offered all the asked records instantaneously and observed all the classes just because the asked.
My personal membership stays suspended rather than reasons, and you can even with giving five pursue-up letters, You will find obtained zero react otherwise confirmation on the support class for most era.
This can be now the next go out my account could have been finalized right after a detachment demand (the previous go out was to the for �175).
So far, it is clear you to FastSlots delays otherwise ignores genuine distributions.You will find all the emails and you can evidence documented and will go-ahead having bank disagreement (chargeback) and you can specialized problems on the Hellenic Gambling Fee and you will Cyber Offense Section in case your concern is not resolved soon.
Many thanks for reaching out and discussing this detailed account of one’s feel. We sincerely apologize to the outrage and you may question caused by the fresh waits on your distributions while the temporary suspension of one’s membership.
Take note one account ratings and you will brief suspensions can happen through the the compulsory verification and you will compliance monitors, which are in position so that the defense of finance and you can adherence to help you anti-fraud and AML (Anti-Money Laundering) rules. We understand how tiring it must be to try out interruptions, specifically once submission the called for records and you can pursuing the tips cautiously.
We should to make certain you that our party often feedback the case thoroughly and provide an improvement as quickly as possible. Although not, to help you further and ensure the count are prioritized, we be sure to query you resend your information and help documentation to help you – this can allow us to cross-look at your instance towards compliance agencies and functions to your a great quick solution.
Prepared already 7 days (5 organization…
Prepared already seven days (5 business days) to own a withdrawl. Called the fresh new custommer provider several times. Keep on saying a comparable answer ‘a put isn�t paid inside the the new system’. And they do say this may bring 5 working days. But the put and you can withdrawl was on a single date. So this is not true more. Love playinf it gambling enterprise and its good. However, this is not appropriate. Called all of them because of the email, and you will real time cam. Tend to delete which comment whenever i possess my personal money but untill this time they remains.